Your Satisfaction Is Our Beauty Mission!
Hello, gorgeous! At Beauty Bakerie Shop, we want your experience to be as flawless as our Blending Sponges and as radiant as our Blush. While we craft each product with scientific precision—from our Age Smart collection to Daily Skin Health essentials—we understand that sometimes a return or exchange is needed. Don’t worry, beautiful! Our policy is designed to be as clear and caring as our privacy practices.
Sweet Note: We accept returns and exchanges within 15 days of you receiving your items. Your happiness is our priority, just like we prioritize your privacy!
🎀 Our Return & Exchange Policy
To ensure your beauty journey stays blissful, here’s what you need to know:
- Time Frame: Request a return or exchange within 15 days of delivery.
- Condition: Items must be unused, unopened, and in their original packaging—think pristine like our Brushes straight from the box!
- Proof of Purchase: Please include your order number or receipt.
- Shipping Costs: Return shipping is your responsibility, unless the error was ours (we’re human, but we try to be as perfect as our Concealer!).
💖 Important: For hygiene reasons, we cannot accept returns on certain products. This includes opened items like Blending Sponges, Eye Treatments, Exfoliants, and any product from our Adult Breakouts or Body Therapy ranges that has been unsealed. Your safety is as crucial as our formulas!
📦 How to Return or Exchange: A Step-by-Step Guide
Returning your items is as easy as applying our Bronzer! Follow these simple steps:
Email us at [email protected] within 15 days of receipt. Use our template below to make it sweet and simple!
We’ll respond within 2 business days (like our order processing!) with a Return Authorization Number and instructions.
Securely package the unused items in their original packaging. Include a copy of your receipt or order number.
Mail the package to our Dallas home:
Beauty Bakerie Shop Returns
1057 Moore Avenue
Dallas, US 75247
We recommend using a trackable service (like DHL or FedEx) for peace of mind.
✉️ Return/Exchange Request Template
Copy and paste this template into an email to [email protected] to get started!
Subject: Return/Exchange Request – Order #[Your Order Number]
Hello Beauty Bakerie Team,
I’d like to request a [return/exchange] for my order placed on [Order Date]. Here are my details:
- Order Number: [Your Order Number]
- Name: [Your Full Name]
- Email: [Your Email Address]
- Items to Return/Exchange: [List product names, e.g., “Blush in shade X” or “Spring Essentials kit”]
- Reason: [Briefly explain why, e.g., “Wrong shade” or “Changed mind”]
- For Exchanges: [Specify desired replacement product, if available]
Thank you for making this process beautiful!
Best,
[Your Name]
💳 Refunds: When and How
Once we receive and inspect your return (we’re as thorough as our Eye Treatments!):
- Processing Time: Refunds are processed within 5-7 business days after we approve your return.
- Method: Funds will be returned to your original payment method (e.g., Visa, MasterCard, JCB, or PayPal). If you used PayPal, it’ll go back there—just like our secure payments!
- Deductions: Please note that original shipping fees (like our $12.95 standard rate) are non-refundable, unless the return is due to our error.
For exchanges, we’ll ship your new item once the return is received. Shipping times follow our standard rates: 10-15 days for DHL/FedEx or 15-25 days for EMS on orders over $50.
Global Beauty Note: Since we ship worldwide (except Asia and select remote areas), international returns may take longer to reach us. Please allow extra time for processing, just like our free EMS shipping!
💖 Our Promise to You
At Beauty Bakerie Shop, we’re committed to your bliss—from our scientifically crafted products like Age Smart and Daily Skin Health to our transparent policies. If you have any questions, we’re here to help, just like we’re here for your Dryness and Dehydration solutions!
Email us at [email protected] for any return-related queries. We typically respond within 2 business days, sweet and secure!
Thank you for trusting us with your beauty journey. Together, let’s keep every experience as stunning as your glow! ✨
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